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20 January 2026
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19:59 | (Deletion log) [Shovon (2×)] | |||
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19:59 Shovon talk contribs deleted page Contact center (content was: "'''Contact Center''' is a centralized facility or platform used by organizations to manage customer interactions across multiple communication channels, including Telephone, Email, Live Chat, Social Media, and Web Portals. Contact centers differ from traditional call centers by handling multi-channel communication and providing...", and the only contributor was "DanishHafeez" (talk)) | ||||
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09:49 Shovon talk contribs deleted page Predictive dialer (content was: "'''Predictive Dialer''' is an automated outbound calling technology used in call centers and [https://www.ictcontact.com contact centers] to manage large volumes of outbound calls efficiently. It uses predictive algorithms to dial multiple phone numbers simultaneously and connects answered calls to available agents, reducing idle time and improving operational efficiency. Predictive dialers are commonly used in Telemarketing, Cu...") | ||||